If permissions have only been applied recently, please allow up to 4 hours for it to appear. Unless specifically set otherwise, a shared mailbox you have access to with automatically appear as a separate mailbox in Outlook. If this record has not been added, you should first add the record with your domain host. ![]() You will be given this record during the process to add the domain to Office 365. It is recommended to allow up to 4 hours for permissions to propagate across Office 365 services.īefore attempting to access a shared mailbox, you should ensure the Auto-Discover record is added to the associated domain which the mailbox was created on.
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